At Gearify, we want you to be completely satisfied with your purchase. However, if for any reason you're not happy with your product, we offer a straightforward refund policy designed to make the return process as easy as possible.
Eligibility for Refunds
Refunds are available for most items, provided they meet the following conditions:
-
The item is unused and in its original packaging.
-
The item is returned within 30 days of the delivery date.
-
The product is in a resellable condition (i.e., no damage, wear, or alterations).
How to Request a Refund
If you wish to request a refund, simply contact our customer support team via email (gearifypk@gmail.com) or call us at 0324-1169591. You will need to provide your order number and the reason for the refund request. Our team will guide you through the next steps and provide any necessary instructions on returning the product.
Refund Processing
Once we receive the returned product and verify that it meets our refund criteria, we will process your refund. Please allow 5-7 business days for the refund to be credited back to your original payment method. For certain payment methods, the processing time may vary.
Non-Refundable Items
Some items are not eligible for refunds, including:
-
Products that have been opened or used (unless defective).
-
Custom or personalized items.
-
Items marked as “final sale” or “non-returnable.”
At Gearify, we’re committed to ensuring that your shopping experience is as convenient and hassle-free as possible. Our refund policy ensures that you can shop with confidence, knowing that we stand behind the quality of our products. If you have any questions or need assistance, don’t hesitate to contact our customer service team.